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Angela Raiford, Chief of Workers
Angela helps Patreon’s Operations and Advertising groups working to drive organizational excellence and foster group engagement by way of a dynamic working cadence. She additionally leads the Symbolize ERG for individuals of coloration at Patreon.
What’s most rewarding about working at Patreon?
In my spare time, I like tackling new handcrafts, so it’s a enjoyable expertise discovering new creators and watching them develop, due to their utilization of membership. We’re engaged on providers which have improved creators’ lives and have impressed tens of millions of patrons. That’s unimaginable.
What’s the perfect piece of recommendation you’d share with somebody who’s becoming a member of the Patreon group?
Discover the tailwinds. That’s the key to success anyplace. Steady reveals of worth and progress will allow each your profession development and worth creation for creators and patrons.
Ellen Satterwhite, US Coverage Lead
Ellen works on Communications and Coverage at Patreon.
Our core values assist convey our mission to life. Which of Patreon’s core values stands out to you most?
One among our core values is “Put Creators First.” That resonates for me as a result of I imagine in making tech work for individuals, not the opposite approach round. That’s what’s so thrilling to me about what Patreon is doing; serving to creators benefit from the technological advances of the final a number of a long time to pursue their passions and construct these wonderful communities. And serving to individuals be compensated pretty and with dignity for his or her work is inspiring and never simply one other job.
What’s most rewarding about working at Patreon?
We’re creating one thing totally new with a few of the most proficient individuals I’ve ever labored with. That’s motivating, thrilling, and an fascinating puzzle to resolve.
Zoë Gordin, Software program Engineer
Zoë is a part of our Creator Instruments group, constructing software program to allow creators to grasp, handle, and develop their enterprise on Patreon. As a backend engineer, she works on designing and constructing the information fashions and APIs that energy these options.
What excited you about Patreon and in the end led you to hitch?
I’ve been a Patreon person since 2017 when one among my favourite podcasts began posting an additional episode each week on the platform. Many different podcasts I’m a fan of have adopted, and I’ve liked seeing how creating on Patreon has allowed podcast hosts and lots of different creators to flourish, create content material they love, and construct neighborhood with their followers. I jumped on the alternative to hitch Patreon and construct software program to assist creators succeed.
Which of Patreon’s core values stands out to you most?
I like that our core worth, Construct With Craft turns all of us into creators. I’ve by no means thought of myself as being very inventive, however working at Patreon has taught me that my work is my craft — constructing the perfect instruments and options for creators requires cross-functional teamwork, fast determination making, and assembly excessive requirements of excellence. Specializing in constructing with craft has each helped me develop as an engineer and helped my group to ship the perfect work doable to creators.
Ngoc Sotelo, Director, Design
Ngoc leads our Development Product Design group, centered on serving to creators get began and develop on Patreon. She additionally leads UX Content material Design, a self-discipline inside Design that makes use of the ability of phrases to craft clear and compelling person experiences.
What’s the perfect piece of recommendation you’ve obtained in your profession?
As a naturally quiet particular person, I confronted some imposter syndrome early in my administration profession. I noticed leaders because the outspoken, loud voice within the room. My supervisor on the time inspired me to lean into my very own strengths and magnificence, and I’ve come to like that I might be an instance of soft-spoken and efficient management. Do it your approach, for you – don’t measure success towards another person’s thought of success.
What’s most rewarding about working at Patreon?
It’s an thrilling time to be constructing for creators, and you may really feel it within the air, in each dialog, and in each doc. Not solely are all of us laser-focused on making the world higher for creators, however we’re additionally having enjoyable and constructing significant relationships alongside the way in which.
Sarah Penna, Senior Supervisor, Creator Partnerships
Sarah leads our Creator Partnerships group. She’s additionally a co-lead for our Sprouts ERG, which helps mother and father at Patreon.
What challenges have you ever been most excited to sort out since becoming a member of?
The Creator Economic system is actually heating as much as the thought of membership, and my group is entrance traces in serving to to coach {the marketplace} on why membership is a must have vs. a nice-to-have for creators. I like coming to work on daily basis to work with a few of the smartest, most collaborative individuals to sort out this problem.
What’s the perfect piece of recommendation you’ve obtained in your profession?
Uplift others and rent individuals smarter than you in skillsets you don’t have. I discover that folks’s egos can get in the way in which once they’re in management positions – they are often scared of getting people who’re smarter than them within the room or default to pondering they should be the loudest or take credit score for others’ concepts. I attempt to domesticate a management fashion that empowers and helps my colleagues whereas acknowledging my very own information gaps. This philosophy has yielded optimistic outcomes for me, and I’ve noticed many like-minded leaders at Patreon take an identical method.
Vertika Srivastava, Software program Engineer
Vertika is at present engaged on Patreon’s experimentation framework and processes to allow higher and quicker A/B testing. She additionally spends time mentoring and on Range and Inclusion initiatives.
What first you within the Creator Economic system?
Creating and experiencing artwork, particularly dance, music, and writing, has at all times been a big a part of my life. I like realizing that the work I’m doing helps construct a extra sustainable monetary path for creators.
Emily Lakin, Head of Creator Group
Emily leads the Group pillar of our Creator Growth group, the place we offer the assets and peer connections to assist creators really feel much less remoted of their journey and supported to realize their targets.
What’s the perfect piece of recommendation you’ve obtained in your profession?
“Know what fulfills you in your work and the legacy you wish to go away in your job.” For me, probably the most fulfilling a part of my work is creating experiences that convey individuals collectively whereas serving to them domesticate a larger understanding of themselves and their connection to the bigger world.
I’m lucky to work with proficient and passionate individuals who care concerning the position creativity performs in our society. Once I started working neighborhood packages at Patreon, I developed A. Membership (peer accountability golf equipment), which has related creators for significant conversations throughout 70 international locations so far. Now that I’m main a group, I’m constructing on this legacy to assist extra of our creator neighborhood discover and assist one another by way of the work of our Creator Growth group.
Hayley Rosenblum, Head of On-line Group
Hayley oversees the Official Patreon Creator Group Discord server, the place creators can join, assist, collaborate, and develop with each other on-line. Hayley can be co-chair of Patreon’s Intersections Worker Useful resource Group, whose mission is to assist, join and promote allyship for underrepresented genders at Patreon.
Which of Patreon’s core values stands out to you most?
I’m an enormous believer and practitioner of Patreon’s core worth Put Creators First. Previous to becoming a member of Patreon, I spent a few years as an integral a part of musician Amanda Palmer’s impartial administration and label group, the place I managed her fan neighborhood and Patreon web page. This provides me a novel perspective in representing Patreon’s creator neighborhood as I advocate to inner groups in order that creators’ wants, concepts, and views might be included into our work. Creators are the “why” behind every part we do at Patreon, and I recognize that it’s deeply ingrained into our tradition and firm mission by way of this core worth.
Melissa Montgomery, Senior Director of Accounting
Melissa’s group runs our inner day-to-day accounting and monetary operations, which spans from getting distributors paid to producing our month-to-month monetary outcomes.
What excited you about Patreon and in the end led you to hitch?
Patreon is within the midst of fixing the way in which individuals make a dwelling on a a lot bigger scale. The alternatives Patreon gives to creators are opening doorways that they by no means imagined. We’re inspiring youthful generations to utterly rethink what it means to have a profession as a creator. For all of these causes, I wished to be a part of an organization that’s actually evolving our tradition and shifting us ahead.
What’s the perfect piece of recommendation you’ve obtained in your profession?
A mentor of mine as soon as cautioned me on how individuals of their careers could assume their profession steps ought to match completely like items of a puzzle. It caught with me as a result of a profession is a journey, and you may’t at all times power it. Generally alternatives fall into place, typically they don’t. However, each alternative I’ve ever had is one thing I’ve discovered from – good or dangerous – and we be taught or change from it. This small piece of recommendation helped me to concentrate on what I’m studying and rising from and to be affected person on the journey.
Val Sales space, Software program Engineer
Val is a part of our Frontend Platform group, writing code for Patreon.com. She’s constructing frameworks that assist her coworkers write options; assume tooling to allow higher Typescript checking or the a part of the tech stack that ensures you obtain Patreon.com from the web rapidly.
What’s completely different about constructing for creators?
I’m studying about new creators we assist on a regular basis, and our creators are way more numerous than solely the highest YouTubers or podcasters I anticipated to come across once I joined. Patreon had Rock M Sakura host a drag bingo on the workplace, we’ve got a rising group of 3D miniature file artists, and one among my teammates helps a creator who teaches her woodworking.
What excited you about Patreon and in the end led you to hitch?
Whereas I used to be interviewing with Patreon, a creator I assist, Brian David Gilbert shared his ideas about his first 12 months being impartial on Patreon, which resonated with me. Because of the assist from his patrons, he might make wacky area of interest content material, be choosy about advert offers, and pay collaborators. Now that I work at Patreon, I’ve a second strategy to assist him and different superior creators like The Free Black Girls’s Library and the Cat Man of West Oakland.
Molly Hayden, Senior Government Assistant
Molly helps executives in our Finance, Operations, and Advertising groups. She’s additionally the co-lead for Intersections, ERG for minority and underrepresented genders.
What’s most rewarding about working at Patreon?
Supporting creators and placing them first in each single determination we make. With out them, there isn’t a us. I’m grateful to return to a job that I like with extremely proficient individuals on daily basis.
Lindsey Sanford, Senior Director of Worker Expertise
Lindsey works on creating an enticing worker expertise and constructing connections within the enterprise between our office expertise, IT, inner communications, and our D&I technique. What this implies is tackling troublesome issues like inclusion, our variety efforts, and the way forward for work.
What first you within the Creator Economic system?
As I began researching the chance at Patreon, it ignited a fireplace within me. That sounds cliche, however there’s one thing uniquely particular about discovering your neighborhood – it makes you’re feeling included and makes you’re feeling at dwelling. Constructing an organization of intensely curious people who find themselves all pushed to make a distinction on the earth – one which revolves round serving to individuals construct communities the place they’re embraced, accepted, and celebrated – that’s actually particular.
What’s it like working at Patreon?
Patreon has a whole lot of hurdles forward of us – however you’re working a race with a gaggle of extremely proficient individuals who wish to make a distinction on the earth. You’re going to hit blockers and immense challenges in an setting that’s hungry to make a change. Which means the tempo is quick, and also you won’t at all times have all the data you need, all of the solutions to the questions – nevertheless it’s that frenetic tempo and vitality that retains me coming again to my desk day after day.
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