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Meet Lu Chen, our latest engineering supervisor main groups centered on creators and their communities. She has a ardour for fixing individuals issues, mentoring others, and constructing instruments creators can use to develop and thrive. Be taught extra about Lu and what introduced her to Patreon.
Profitable collectively
Our “Construct with Craft” core worth positively stood out to Lu when discussing the caliber of engineering expertise at Patreon, however the worth that she feels most related to is “Win Collectively.” She has at all times felt {that a} sense of staff is paramount in crafting nice merchandise and significantly related when constructing for communities.
She has labored on consumer-facing merchandise at Meta for the previous 11 years, and is worked up to attract from that have whereas placing creators first. “I like that we solely succeed (and receives a commission) if a creator does, too. There isn’t an adverts mannequin middleman that form of sits within the center the place it’s much more troublesome to align incentives and optimize for the best issues,” she explains.
With the attitude that no two creators or communities are the identical, Lu is able to work intently with our analysis groups to unravel ache factors for creators and patrons utilizing information and insights. She’s wanting ahead to unpacking a singular set of issues and driving worth for creators in an area the place their wants have historically not been met.
As she takes on that problem, Lu acknowledges that the stakes are excessive. “It’s an enormous deal for a creator in the event that they attempt to schedule a video put up and it will get corrupted or by no means goes out,” she says. “Patrons who’re paying for this content material might be fairly disenchanted. And for creators, that is successfully their livelihood!”
Supporting different girls in tech
Lu cares deeply about bringing underrepresented genders into tech. She has impressed different girls in engineering since moving into her position as the primary feminine engineering supervisor at Instagram, and he or she steadily shares recommendation round time administration, constructing belief, gaining confidence, and overcoming “new supervisor insecurities.”
Lu hopes to be a mentor and produce extra technical girls into management roles. “I form of figured it out alone however I might’ve cherished to have someone to speak me via what the transition from IC to supervisor would possibly seem like,” she says. “I hope to be that for others.”
Past the work
Lu studied on the College of Pennsylvania, the place she obtained an Engineering diploma in Digital Media Design and took a number of lessons on 3D modeling and animation. She realized early in her profession that engaged on pc graphics wasn’t the best path for her, however she nonetheless loves catching each new Disney and Pixar film. The pure builder in Lu is continually searching for out a behind-the-scenes look into the 3D results or stop-motion animation of every movie.
When she’s not catching up on the most recent animated flick or studying to watercolor (her most up-to-date passion), you possibly can catch Lu attempting recipes from one in all her favourite creators, Made with Lau, which is all about traditional Cantonese cooking and tradition.
Lu feels related to them due to their shared Cantonese heritage. The Laus are creating a really particular environment for his or her patrons via meals, language, and a way of nostalgia. It won’t be as error proof as portray, however Lu nonetheless enjoys attempting her hand at new dishes.
Whether or not she’s centered on whipping up a beautiful meal, finishing a bit of artwork, constructing a successful staff, elevating the bar for engineering craft, or inspiring different girls in tech, Lu brings her ardour and vitality into every part she does. We will’t anticipate her to convey that drive and enthusiasm to our staff.
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